Last Updated: August 2026
Welcome to Water Tanker Service Riyadh (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.
This Privacy Policy explains how we collect, use, store, and protect information when you visit watertankerservice.com, contact us, request a quotation, book a water tanker, or use any of our services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you use our website or contact us for water tanker services, we may collect the following information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Location Details
- Service Requirements
- Communication Records
Technical Information
We may automatically collect certain information including:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Referral Sources
- Date and Time of Website Visits
How We Use Your Information
We use the information collected for the following purposes:
- To process and manage water tanker service requests.
- To schedule and deliver water tanker services.
- To respond to inquiries and customer support requests.
- To provide quotations and booking confirmations.
- To improve website performance and user experience.
- To send important service-related updates.
- To prevent fraud, abuse, or unauthorized activities.
- To comply with applicable legal and regulatory requirements.
WhatsApp and Phone Communication
Customers may contact us through phone calls or WhatsApp for service inquiries and bookings.
By contacting us through these channels, you consent to receiving service-related communications, booking confirmations, delivery updates, and customer support messages.
We do not sell or share your phone number with third parties for marketing purposes.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality.
- Analyze website traffic.
- Understand visitor behavior.
- Enhance user experience.
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Information Sharing
We respect your privacy and do not sell, rent, or trade personal information.
We may share information only in the following circumstances:
Service Providers
We may share necessary information with trusted partners, drivers, dispatch teams, or technical service providers involved in delivering our services.
Legal Requirements
Information may be disclosed when required by law, court order, government authority, or regulatory obligation.
Business Protection
We may disclose information when necessary to protect our business, customers, employees, or legal rights.
Data Security
We implement reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we take appropriate security precautions, no internet-based system can guarantee absolute security.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
Users are encouraged to review the privacy policies of any external websites they visit.
Data Retention
We retain customer information only for as long as necessary to:
- Provide requested services.
- Maintain customer records.
- Fulfill legal obligations.
- Resolve disputes.
- Improve service quality.
When information is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Withdraw consent where applicable.
- Request information regarding how your data is processed.
To exercise these rights, please contact us using the details provided below.
Children’s Privacy
Our services are intended for individuals aged 18 or older. We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to remove such information.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be posted on this page along with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through the contact information provided on our website:
Website: watertankerservice.com
We will make reasonable efforts to respond to all privacy-related inquiries promptly.